We offer a hassle-free return and exchange policy for 7 days from the date of delivery. To be eligible for a return or exchange, product(s) must be in their original condition with all tags intact.
For a smooth return and instant exchange process, please note that all product(s) must pass our quality inspection during the reverse pickup.
Exchanges are subject to stock availability and can be initiated only once per product.
We strongly recommend recording a video while you open/unpack your order, keeping all stickers and labels intact. This video serves as your proof in case of missing/damaged product(s) or parcel(s). Without video proof, returns and refunds cannot be processed.
Product(s) purchased during a clearance sale, BOGO offers, exclusive discounts on products, brand collaboration promotions, or any activity/event/campaign with a free product(s) cannot be returned, exchanged, or refunded. The T&Cs will be mentioned when you apply the coupon code.
For hygiene reasons, we do not accept returns, refunds, or exchanges for boxers.